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Every order starts as a quote request. This is what happens after you send one.
Payments are made in accordance with the terms specified in the signed contract.
An advance payment is required after the order is confirmed and the agreement is executed. All further payment stages are defined individually based on the contract terms, product specifications, and applicable INCOTERMS 2020.
We follow transparent financial practices and comply with international trade standards. All payment conditions are clearly outlined in the agreement.
From the moment an order is received, we provide full production oversight for every batch in accordance with the Client’s individual specifications.
Quality control is carried out in three stages:
Raw material selection and inspection. We assess the quality of the wood, its grade, grain structure, and compliance with technical requirements.
First production batch inspection. Once production begins, we inspect the first units to ensure proper process execution and consistent parameters.
Final inspection during packaging. Before shipment, we check moisture content, dimensions, surface finish quality, and overall compliance with the approved specification.
This approach ensures consistent quality for every batch and full transparency throughout the entire production process.
Truck and rail transport
Packaging. Products are palletized on kiln-dried lumber pallets to ensure stability, ventilation, and preservation of the geometry and quality of wood materials.
Protective wrapping. Materials are sealed off from the external environment. Pallets are wrapped in multi-layer moisture-resistant shrink film. The film is tightly secured around the cargo, creating an airtight barrier and additional cushioning during truck and rail transport.
Board sheathing. The top and sides of the cargo are additionally protected with MDF, fiberboard, or plywood sheets. This sheathing stabilizes the batch and prevents crushing, scratching, and warping during loading and unloading.
Strapping. Pallets are secured with strapping bands to prevent product shifting during transit.
Ocean freight (container shipping)
Reinforced packaging. In compliance with international standards, we use heat-protected and moisture-resistant packaging with reinforced fasteners for ocean container shipments.
In-container securing. Specialized fasteners, strapping, and dunnage bags are used to prevent cargo movement caused by vessel rolling.
Additional product protection. When necessary, desiccants, interleaving pads, and multi-layer films are applied.
ISPM 15–certified wooden packaging materials that meet international trade requirements.
Your order is shipped according to the selected delivery terms under Incoterms 2020 rules. The actual delivery timeline is determined by the contract terms and agreed upon with the Client at the order placement stage.
We work exclusively with vetted logistics partners who guarantee reliable delivery schedules, proper documentation, and safe cargo handling at every stage of the route.
Delivery to the United States or other countries is carried out in accordance with the agreed Incoterms 2020 terms. Upon cargo arrival, all subsequent operations — customs clearance, domestic logistics, and delivery to the Client’s warehouse — are handled according to the contract terms and the chosen cooperation model.
If needed, we can engage trusted local logistics partners in the U.S. to ensure fast and convenient delivery.
